Posts in Category: Email

OneDrive for Business & SharePoint - the differences

We're big fans of Office 365, use it to run our business and have been pleased to see OneDrive for Business get better and better – even unlimited storage for Office 365 subscribers will be with us soon.

SharePoint Online and One PremiseOne Drive for Business

We're often asked about the differences between OneDrive for Business, SharePoint and "plain old" OneDrive, this blog post from Microsoft is a good answer to that question.

Another useful place is the Office 365 Roadmap. Using "OneDrive" in the search option will show you what is in the pipeline for the product and what new changes are already available.

A particular issue for OneDrive for Business is that certain characters that are valid within a filename on your PC (in particular # and %) cannot be used if you want to store a file with that name in OneDrive for Business.  Full details can be seen in the following Microsoft support article.  The good news is that the fix for this is in development which will make the move to OneDrive for Business and SharePoint Online even easier.


Office 365 UK User Group - Upgrades, Migrations & Projects

Presentation SlidesThe Office 365 UK User Group ( is a great environment to share information about real world experience of Office 365 with a group of like minded people.  Please click here to download a copy of the slides that supported our contribution to events at the evening session on 17th June 2013.

A big thank you goes to the Office 365 UK User Group team for organising a really useful event.

Update 5th July 2013 – Thanks to everyone for the feedback from the User Group meeting and from the Thames Valley SBSC where we re-ran this on 4 July.  Thank you also to SBSCer John Murdoch for the additional link on Autodiscover and Active Directory, the slides have now been updated to include this information.


Thames Valley SBSC - What's in the Tool Box?

Presentation SlidesThursday 5th July 2012 – my turn to do some sharing at the Thames Valley Small Business Specialist User Group (an excellent peer networking group for IT pros serving small businesses).

Please click here to download a copy of the slides – I hope you find them useful. Thanks go to those who have recommended some of these tools to me in the past.



Your domain, website and email, it’s your brand - Value IT Support

How often do you see a nicely sign-written van or lorry featuring a company's website address?  If you're like me and spend a fair amount of time in traffic jams, I'm guessing quite a lot.  It's a good way of promoting your business and encouraging people to visit your website.

However, I often notice that some organisations who have invested in a professionally produced website, featured it in their advertising and on their vehicles then give a "free" email address as a way of contacting them.  For example you might see something that urges you to find out more at but then the email address they use is [email protected].  Compare this to the ad featuring  with an email address of [email protected].  I don't know about you, but Whizzo Washers is already looking like a more professional organisation to me.

When you register a domain name, "mailboxes" that will let you send and receive email aren't normally included in the price.  You typically need to either buy them as "add-ons" or buy a more comprehensive hosting package.  In this situation, I can see why the free email option seems attractive.  I've got nothing against free email addresses, they can be really useful, but if you have gone to the expense of registering a domain name then why not use it with your email address too?  If you use a facility known as email forwarding, there won't be any additional cost.

Nowadays, any domain hosting package worth its salt should include free email forwarding.  This will allow email sent to "your domain" to be forwarded to another email, address – even a free one.  This is exactly what the folks at Whizzo Washers did, they invested significantly less than £10 per year to register their domain and then used the inclusive email forwarding capability to forward all email sent to to their Gmail address. 

They're even using their address for email replies.  (When logged into Gmail, choose the "Settings" option, select "Accounts and Import" and click "Send from another address".  This sets up and verifies the email address to use as the reply address.)

I would suggest that if anyone is producing a website for you and offering you domain registration and website hosting, then they should provide a solution for your email too.  At the very least this should include the email forwarding which I have just described - at no extra cost.  For more "business oriented capabilities" expect POP3 or IMAP mailboxes with webmail capabilities, or at the top of the spectrum, something that includes things such as company-wide shared calendaring, address lists and the ability to access your email using the ubiquitous Microsoft Outlook, webmail, mobile phone or tablet (but more about that later),

Just remember, whatever options you choose for your website. It's your domain and don't forget to use it wherever you can.